![]() If we can't trust you to do the right thing, please move along. Discounts are based on the honor system.If you are 60+ years old, you qualify for our 20% discount - "WISDOM".If you are a veteran or in public/community service, you qualify for 15% discount - "PURPLECHART".If you are a researcher and pay attention to details, you qualify for our 10% discount - "CHARTIST".Big Mike, Site Administrator Available coupon codes for premium Elite Membership: It's free for basic access, or support us by becoming an Elite Member - see if you qualify for a discount below. You'll need to register in order to view the content of the threads and start contributing to our community. We are here to help, just let us know what you need.We do not tolerate rude behavior, trolling, or vendors advertising in posts.We are a friendly, helpful, and positive community.Quality education from leading professional traders.Genuine reviews from real traders, not fake reviews from stealth vendors.*Last modified Wednesday, 22nd February, 2023. Generally Sierra Chart support is not in any better position to resolve the connection problem than you are in cooperation with your Data or Trading service provider. In many cases they are going to be better able to help you with this problem since they control the actual connections to their own services. In the case of external Data or Trading services, contact your Data or Trading Service provider and let them know what you are seeing in the Message Log, in addition to contacting us.Post or send the message to Sierra Chart support.Do not use the Send for Analysis button on the Message Log window to send the log, because otherwise we will not see it. Select Paste on the menu to paste it into the message area. This will be on the Sierra Chart Support Board or in an Account Support Ticket. Point to the area where you type your message.Press the Copy Log button on the Message Log window.However, the functionality to perform modifications and order cancellations, For the allocated accounts, needs further review and likely there will be some additional changes. If you still cannot see the message log, then select Window > Reset Windows and try opening it again. The functionality described here: What is Sierra Chart Working On Post: 298446 (Post 76) has been released in the latest prerelease 2367. If the Message Log is not already open, then select Window > Message Log on the menu to open it.Instructions to Send the Message Log to Support If you are still having trouble connecting, then there may be another issue and we will need to be provided the Message Log as explained below.Select File > Connect To Data Feed on the menu to try connecting again.Motivewave sadly doesn´t have TD sequential but has the best looking charts. The most i am using are EMAS, Anchored Vwap, TD Sequential (Trading the 9 in SC), pivot points. SC offers so much possiblities with 300 indicators. There may be other relevant settings which affect the connection which need to be set. I tested recently motivewave, sierra chart and quantower for trading off the charts. Go to the Data and Trading services page and go to the information and setup instructions page for the particular Data or Trading service you are using and follow the Setup Instructions to make sure you have the correct settings for the service you are using.Contact your Data or Trading service for these if you are unsure what they are. In the list of Service Settings in the Data/Trade Service Settings window, enter your correct Data or Trading service Username and Password in the corresponding boxes.Sierra Chart supports many external Data and Trading services, including our own Trading and Data services. Select Global Settings > Data/Trade Service Settings on the menu. The price of the Sierra Chart software and data for Sierra Chart depends upon what Data or Trading service you will be using Sierra Chart with and what Service Package you choose.If the error message indicates that your Data or Trading service Username/Sender Comp ID or Password is invalid, then follow these instructions:
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